Customer portal

Give your customers a front door

A secure, mobile-first self-service portal where your customers see their invoices, pay online, open tickets, and track their membership - without calling you first.

Passwordless sign-in

No accounts to create, no passwords to reset.

  • One-time code or magic-link login
  • Works beautifully on phones - bottom-bar navigation, RTL-safe
  • Persian, Arabic, and English, with the right calendar per language
  • Sessions are completely separate from your team's workspace

Billing self-service

Fewer "can you resend the invoice?" calls.

  • Invoices with line items and current status
  • Printable receipts for every settled invoice
  • Full payment history
  • Secure pay-by-link pages - payable even without signing in

Requests & support

One organized channel instead of scattered messages.

  • Customers open and follow support tickets
  • Comment threads keep the conversation in one place
  • Your published forms, available inside the portal
  • Notifications keep customers up to date

Orders, loyalty & profile

Everything about the relationship, visible to the customer.

  • Order history with status
  • Loyalty points and membership status at a glance
  • Engagement progress where you run membership programs
  • Customers keep their own contact details current

Private by design

Customers see exactly what they should - nothing more.

  • Each customer sees only their own records
  • Internal notes and staff-only comments are never exposed
  • Portal access is capability-based and managed by you
  • Payment pages show only safe, non-sensitive details

Frequently asked questions

How do customers get access to the portal?

You share your workspace's portal link. Customers verify with a one-time code or magic link sent to them - no passwords, no account setup.

Can customers pay without logging in?

Yes. Payment links open a secure public page showing only the safe details of that payment - customers can settle an invoice in seconds.

Can a customer see another customer's data?

No. The portal binds every request to the verified customer and shows only their own invoices, orders, tickets, and history.

Where to go next

The modules teams usually reach for alongside this one, and the industries that lean on it hardest.

This capability, in your industry

Ready to grow with every customer?

Build your workspace and start the same day. Setup takes less than ten minutes.

One subscription · Every module included · No feature gates

Customer Portal · Cliento Pro