Communications

SMS your customers actually receive - and you can account for

Send now or schedule for later, reuse approved templates with personalised placeholders, and see delivery and cost for every single message.

Send to one person or a whole segment

The same tool for a quick reply and a campaign to thousands.

  • Send to a contact, a hand-picked list, or a dynamic segment
  • Pick the sender identity the message goes out from
  • Iranian mobile numbers normalised automatically, however they were entered
  • Recipients are resolved and shown before anything is sent

Schedule messages for the right moment

Write it when you have time; deliver it when it lands best.

  • Schedule a send for a future date and time
  • Review, reschedule or cancel anything still pending
  • Automations can send SMS as a workflow step
  • Appointment reminders and follow-ups without anyone watching the clock

Templates with personalisation built in

Write the message once, and let it address each customer by name.

  • Reusable templates with placeholders filled from the customer's record
  • Ready-made SMS templates install approved and ready to send
  • Consistent wording across the team, in Persian, English or Arabic
  • Preview the resolved message before it goes out

Full history, delivery and cost

Every message accounted for - what was sent, what arrived, what it cost.

  • Searchable history of every message with its delivery status
  • Per-message cost, and a cost view across the period
  • Delivery receipts update the record as the network confirms
  • Refunds are reconciled automatically when a message doesn't deliver

Opt-outs handled for you

Respecting a STOP is not something you should have to remember.

  • Customers who opt out are added to a suppression list automatically
  • Suppressed numbers are excluded from every later send
  • Review and manage the suppression list yourself
  • Sending limits protect you from an accidental runaway send

Frequently asked questions

Which channels can I send on today?

SMS. It is the channel that is live end to end - sending, scheduling, templates, delivery receipts, cost and opt-out handling.

How is SMS charged?

Per message, from the same wallet the rest of your usage draws on. Each message shows its own cost, and the totals appear in your billing history.

What happens if someone replies STOP?

They're added to your suppression list automatically and excluded from future sends - you don't have to maintain it manually.

Where to go next

The modules teams usually reach for alongside this one, and the industries that lean on it hardest.

This capability, in your industry

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SMS & Customer Communications · Cliento Pro