Terms of Service
Last updated: June 1, 2026
These terms govern your use of Cliento Pro. By creating a workspace or using the service, you agree to them. If you use Cliento Pro on behalf of an organization, you accept these terms for that organization.
1. The service
Cliento Pro provides customer-relationship, customer-data, marketing-automation, loyalty, and support tooling as a subscription service. We may improve or modify features over time; we will not materially reduce the core functionality of your plan during a paid term.
2. Accounts & responsibilities
You are responsible for safeguarding your credentials, for the accuracy of the data you store, and for ensuring you have the legal right to store your customers' information. You agree not to use the service for unlawful messaging, spam, or storing data you are not authorized to process.
3. Plans, billing & trials
Trials are free and require no payment details. Paid plans renew automatically monthly or yearly until cancelled. Upgrades apply immediately with prorated charges; downgrades apply at the next renewal. Fees are non-refundable except where required by law.
4. Your data & our license
You retain all rights to the data you store in Cliento Pro. You grant us a limited license to host and process it solely to operate the service. We may use aggregated, anonymized usage statistics to improve the product.
5. Availability & support
We target 99.9% monthly uptime, excluding scheduled maintenance announced in advance. Support is provided by email on all plans; response-time commitments vary by plan as described on the pricing page.
6. Termination
You may cancel at any time; your workspace stays accessible until the end of the paid period. We may suspend or terminate workspaces that violate these terms, with notice where practicable. After termination you have 30 days to export your data.
7. Liability
The service is provided "as is". To the maximum extent permitted by law, our aggregate liability for any claim is limited to the amounts you paid in the twelve months preceding the claim. We are not liable for indirect or consequential damages.
8. Contact
Questions about these terms? Write to support@clientopro.ir - we respond within one business day.