Sales

The order lives in the same place as the customer

Keep the catalogue, the order and the revenue inside the CRM instead of a separate spreadsheet, so every sale sits on the customer record it belongs to.

A catalogue your team can keep tidy

Products, nested categories and variants, with the price and SKU where everyone can find them.

  • Products with SKU, price, description and image
  • Nested categories, so a deep catalogue stays navigable
  • Variants by size, colour, model or your own attributes, each with its own price and SKU
  • Archive what you stopped selling rather than deleting the history it appears in

Orders with the arithmetic already done

Line items, discount and tax add up to a total nobody has to recompute by hand.

  • Line items carry the product, variant, quantity and unit price
  • Subtotal, discount, tax and total calculated as you type
  • Draft, pending, confirmed, invoiced, paid, cancelled and refunded as distinct states
  • Mark paid or cancel in one click, with the moment it happened recorded

Every order on the customer it belongs to

Purchase history is part of the relationship, not a separate system.

  • Order count, total spend, average order value and last order on the customer record
  • Orders appear on the unified customer timeline beside deals, tickets and messages
  • Support answers with the purchase history already in front of them
  • The customer's financial summary sits next to their invoices and payments

Revenue you can read without building a report

The numbers a sales meeting asks for are already on the page.

  • Revenue trend by day, week, month or year
  • Top products, top categories and best customers
  • New versus returning customers across the period
  • Order status breakdown, so stalled orders are visible

Frequently asked questions

Do I need this if I only sell services?

Not necessarily. The catalogue is optional, and plenty of workspaces track deals and invoices without ever adding a product. If you do sell items, the catalogue is what turns a deal into an order with the right prices on it.

How is a sales order different from an invoice?

The order records what the customer bought and what it came to; the invoice is the document you issue and collect against. Orders feed the revenue analytics, invoices feed receivables and cash flow, and both hang off the same customer.

Can I sell one product in several sizes or colours?

Yes. Add variants under the product, each with its own SKU and price, by size, colour, model or any attribute you define. Order line items point at the variant, so the analytics keep them apart.

Where to go next

The modules teams usually reach for alongside this one, and the industries that lean on it hardest.

This capability, in your industry

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Sales & Product Catalogue · Cliento Pro